Adding Custom Variables to E-mail Notifications

The Custom Contact Forms e-mail notifications support the use of custom variables, allowing you to automatically add any submitted form data to your customer and admin notifications.

When creating a contact form using the Form Builder, you can configure the content and settings of each form component in a pop-over. The unique ID / Name which needs to be assigned to each form component of your contact form can be used as a custom variable by simply inserting the ID wrapped in brackets in the e-mail notification content, for example {name}, {email}, {phone}, etc.

In the Form Builder example above, the ID ‘company’ is assigned to the Company input field. By adding the variable {company} to the e-mail notification content, the submitted company name entered in this input field will be automatically added to the customer and or admin e-mail notification.

Alternatively, you can use the variable {submission_overview} to include all submitted form data in your admin notifications, including the front-end URL on which the form was submitted and the visitor’s IP address. The URL and IP address can also be added to the e-mail separately using the variables {form_url} and {visitor_ip}.