Fraud Prevention Magento 2 Extension

Independent fraud prevention solution based on custom blacklisting rules

  • Prevent fraud independently using custom blacklisting rules
  • Automatically detect and blacklist fraudulent orders
  • Easily manage suspicious and blacklisted orders in the back-end
  • Prevent fraudulent orders from being placed, paid and shipped
  • Create rules based on any customer attribute combination
  • Blacklist the customer's billing and/or shipping address
  • Blacklist customer accounts and block guest during checkout
  • Block fraudulent orders before payment processing
  • Blacklist orders based on failed payment transactions
  • Configure the amount of fraud suspicions required for blacklisting
  • Set up blacklisting rules per customer group and store view
  • No periodical subscription fees or additional service costs
  • Prevent charge-backs and save yourself a lot of trouble and money!
Magento logo Magento 2.1.x - 2.4.x
All Editions: CE, EE & Cloud

Availability: In stock

USD 169.-
5 stars / 1 reviews
USD 169.00
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  • 6 months free support
  • 30 days money back guarantee
  • Trusted by 3000+ clients worldwide

Independent fraud prevention solution

With internet fraud being more widespread than ever, all webshops run the risk of being targeted by malicious customers. This often results in profit loss caused by credit card chargebacks and customers claiming back their money, pretending to have never received their order.

Because payment service providers generally rule in favor of the customer when receiving a claim, nine out of ten times the web store owner will get stuck with the bill. Time to stop relying on third parties for fraud prevention and take matters into your own hands with our Fraud Prevention plugin for Magento® 2!

magento 2 fraud prevention extension

Ready to stop those annoying fraudsters?

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Simple fraud suspicion management

Fraud Prevention provides a simple but efficient solution to minimize fraud independently and directly in the Magento® 2 Admin Panel.

When coming across a sales order that hasn't been paid or that needs to be refunded due to questionable reasons, you can simply mark it as suspicious in the back-end to create a fraud suspicion record.

This record includes various customer attributes and serves as a reference to automatically detect future fraudulent orders and prevent them from being processed.

detect suspicious orders

Custom blacklisting rules

custom blacklisting rules magento 2

Our extension enables you to create custom blacklisting rules based on any customer attribute combination, such as name, address, ZIP code, email address / domain and IP address.

Each time a new order is placed, these rule attributes are compared with your fraud suspicion database. If a match is found, the fraudulent order is automatically blacklisted and blocked for shipping, so you don't have to worry about losing your merchandise to malevolent customers anymore.

Because the blacklisting rules can be enabled per customer group, you can make sure that trusted customer are automatically excluded from your Fraud Prevention rules.

Automatic fraud detection

A blacklisting rule will only be triggered if the required amount of 'strikes' or matching fraud suspicion records has been found.

In this way you can prevent that orders are blacklisted after only one fraud suspicion, giving your customers the benefit of the doubt. After all, most of them have only good intentions!

In case a fraud suspicion proves to be unfounded orders can be whitelisted with just one button click, after which they can be processed normally again.

blacklist fraudulent orders magento 2

Customer account & guest blacklisting

customer account blacklisting magento 2

Our Magento® 2 Fraud Prevention plugin also makes it possible to automatically or manually blacklist customer accounts, after which the blacklisted customer is directly logged out and blocked from logging back in.

Customers can be automatically blacklisted when trying to place or update a fraudulent order, or when adding a blacklisted address in their customer account or during checkout, which can even be used to block guests visitors.

If a blacklisting rule is triggered during checkout, the shopping cart will be emptied and all billing details deleted, discouraging both customers and guests to place a fraudulent order again!

Blocked payment processing

Another option to protect your business from unwanted credit card chargebacks is to block payment processing during checkout by hiding the payment information section if a blacklisted address is used.

Besides that you can prevent fraudulent orders by automatically adding a fraud suspicion strike to the customers billing and/or shipping address when a payment transaction fails.

block payment processing

Start preventing fraudulent orders now

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Magento extension reviews

  • Great Premise and a well needed Extension

    I had custom designed and paid for an extension like this for Magento 1 and so when I found this for Magento 2 I was excited. There is nothing else made for M2 like this in the marketplace and it does a lot of amazing things flagging orders for not only fraud but nuisance and problem customers that you have previously banned and they continue to try to sneak their way back in and cause you more grief. The extension is well thought out and excellent code and easy to use. I think it is a must have Magento extension that costs nothing after the initial purchase to help look for problem orders. I thin it misses a key thing not integrating with the Magento order statuses by making a new "marked" column. I think this was unnecessary and default or custom made order statuses would have been a much better incorporation. But other than that, this is an amazing and useful extension. The owner, Milan, provides great and friendly support after the sale. I feel like we bought into a great partnership and relationship buying this extension. Give it a try, you wont be sorry!

    November 6, 2019

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Release Notes

Changelog v100.4.6

Added form validation to blacklisting rule strikes field, which now requires a number greater than zero as value.

If strikes value is set to 0, it's now treated as 1. This fixes an issue which caused blacklisting rules to be triggered if strikes is set to 0, even though no matching fraud records were present.

29th of March 2023

Changelog v100.4.5

Fixed issue which caused disabled blacklisting rules to still be applied during checkout

24th of February 2023

Changelog v100.4.4

Fix for updating or installing using composer: Changed license manager dependency version constraint to latest version. (Latest version supports PHP 8.x.)

2nd of July 2022

Changelog v100.4.3

Validated Magento 2.4.4 and PHP 8.1 compatibility. Updated composer.json file accordingly.

1st of July 2022

Changelog v100.4.2

Fixed issue which caused customer grid CSV export to break

13th of August 2021

Changelog v100.4.1

Fixed admin area ACL rules issue: Added support for fine grained access control.

24th of May 2021

Changelog v100.4.0

Added feature which allows disabling specific payment methods when a (suspected) fraudulent address is used during checkout

11th of April 2021

Changelog v100.3.4

Blacklisting rules now only use Region field as opposed to both Region and Region ID.

Fraud Suspicion Records now only use one Region field and value of Region ID field is automatically copied to this field.

Fixed problem which in some cases caused false positives when manually created Fraud Suspicion Records have only 1 or 2 fields filled in.

Fixed issue causing billing address Fraud Suspicion weight to be 0 (instant block) when created based on quote address. Issue occurred during checkout and payment transaction failed event.

Other minor bugfixes / tweaks.

29th of October 2020

Changelog v100.3.3

Fixed issue causing customer account screen in admin area to hang for couple of seconds while loading. (Related to Magento core attribute sort order bug)

Validated compatibility with Magento 2.4 + PHP 7.4

27th of August 2020

Changelog v100.3.2

Added e-mail address validation to admin area fraud record management

Fixed issue where invalid e-mail address format caused all orders to be blacklisted when using e-mail domain rule

Fixed font CSS conflict with Magento EE / ECE PageBuilder module

24th of July 2020

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Fraud Prevention Magento® 2 Extension