Product Questions FAQ Magento® Extension

Magento® Product Questions provides a simple and efficient solution to help your customers by adding a slick question & answer panel to your product pages. This enables visitors to directly ask questions about a specific product and refer to previously answered questions for additional product information.

The extension includes two AJAX-based front-end designs that are fully integrated into the product page. Submitted questions are easily managed in the user-friendly admin area and with the extension's full-fledged notification system you have everything at hand to provide your customers with the best service!

The Product Questions panel is fully responsive and integrated into the product page by adding a new tab to the product information menu. In Magento® themes that don't use tabs the panel is added as a new section to the product pages.

You can optionally require your customers to log in to submit questions, automatically prefilling their name and e-mail address in the question form. On top of that you can choose to enable Google ReCaptcha to protect your form submissions from spam.

Magento® Product Questions comes with two slick AJAX-based front-end designs, enabling customers to submit questions without reloading the page and showing a nice fading transition when browsing through the question and answer pages.

Besides that the extension includes an optional upvoting and downvoting feature, allowing visitors to rate the submitted questions and/or answers.

The extension's user-friendly admin interface lets you review and answer product questions fast and efficiently.

Using the quick-view links at the top of the question page, you can quickly navigate to the product's front-end and back-end page to refer to its details.

The WYSIWYG content editor allows you to easily modify questions and answers and add links and images in a breeze.

Unless the auto-approve option is used, submitted questions need to be approved by a moderator first before being published on the product page. You can choose to post the answer directly on the product page, notify the customer by e-mail, or both.

Our Magento® Product Questions extension includes a full-fledged e-mail notification system to notify customers and admins about submitted product questions and answers.

The notification senders, recipients and content are fully customizable and support the use of various insertable variables.

In this way you can automatically include product question related details in your notifications, such as the customer and moderator name, the product name, SKU and product page URL, or a copy of the question or answer.

Our extension also includes a Product Question widget which can be inserted anywhere in your front-end Magento® store, for example in a product category page sidebar as exemplified on the right.

The ticker widget rotates random questions and answers that directly link to the corresponding product page.

The widget design is fully responsive and its title, number of rows and rotating questions and answers are easily configured in the back-end.

Our Magento® extension adds a Product Questions tab in the back and front-end customer account, allowing you to easily manage submitted questions per customers in the Admin Panel.

Besides that, customers can log in to their account to view their submitted questions and answers in the 'My Product Questions' tab.

This extension is rated 5 out of 5 stars. When purchasing our Product Questions Magento Extension you don't only get a top quality extension, but also our five star customer support!

To most of our customers the high service level and expertise we offer is at least as important as the extension itself. At Plugin Company we realize that excellent product support and good communication is essential for making your and our business a success. This is exactly why we have made our support level our biggest selling point to date.