Product Questions for Magento 1
Question and answer panel for Magento product pages.
- v1.6.0
- Magento CE 1.4 – 1.9, EE 1.8 – 1.14
- OpenMage
- MIT License
- Released Sep 2019
Features
Front‑end features
- Questions and answers panel on product pages
- Two responsive, AJAX-based designs
- Questions from guests and/or logged-in customers
- Google reCAPTCHA spam protection
- Optional up- and down-voting of questions and answers
- 'My Product Questions' tab in the customer account
- Product questions ticker widget
Admin features
- Manage, approve and answer questions in the admin
- WYSIWYG editor for answers, with links and images
- Quick links to the product page in the storefront and admin
- Publish answers on the product page and/or e‑mail the customer
- Customizable e‑mail notifications with variables
Overview
Magento Product Questions provides a simple and efficient solution to help your customers by adding a question & answer panel to your product pages. This enables visitors to directly ask questions about a specific product and refer to previously answered questions for additional product information.
The extension includes two AJAX-based front-end designs that are fully integrated into the product page.
Fully integrated & responsive design#
The Product Questions panel is fully responsive and integrated into the product page by adding a new tab to the product information menu. In Magento themes that don't use tabs the panel is added as a new section to the product pages.
You can optionally require your customers to log in to submit questions, automatically prefilling their name and e-mail address in the question form. On top of that you can choose to enable Google ReCaptcha to protect your form submissions from spam.
Two AJAX-based front-end themes#
Magento Product Questions comes with two AJAX-based front-end designs, enabling customers to submit questions without reloading the page and showing a nice fading transition when browsing through the question and answer pages.
Besides that the extension includes an optional upvoting and downvoting feature, allowing visitors to rate the submitted questions and/or answers.
Read the full description
Product question management#
The extension's admin interface lets you review and answer product questions fast and efficiently.
Using the quick-view links at the top of the question page, you can quickly navigate to the product's front-end and back-end page to refer to its details.
The WYSIWYG content editor allows you to modify questions and answers and add links and images.
Unless the auto-approve option is used, submitted questions need to be approved by a moderator first before being published on the product page. You can choose to post the answer directly on the product page, notify the customer by e-mail, or both.
Customizable e-mail notifications#
The Magento Product Questions extension includes a full-fledged e-mail notification system to notify customers and admins about submitted product questions and answers.
The notification senders, recipients and content are fully customizable and support the use of various insertable variables.
In this way you can automatically include product question related details in your notifications, such as the customer and moderator name, the product name, SKU and product page URL, or a copy of the question or answer.
Product questions ticker widget#
The extension also includes a Product Question widget which can be inserted anywhere in your front-end Magento store, for example in a product category page sidebar as shown.
The ticker widget rotates random questions and answers that directly link to the corresponding product page.
The widget design is fully responsive and its title, number of rows and rotating questions and answers are configured in the back-end.
Product questions in customer account#
The Magento extension adds a Product Questions tab in the back and front-end customer account, allowing you to manage submitted questions per customers in the Admin Panel.
Besides that, customers can log in to their account to view their submitted questions and answers in the 'My Product Questions' tab.
Documentation
10 pages from the user manual.
Changelog
Release history18 releases, Oct 2014 – Sep 2019
Since 2026Open source
- 1.6.0
- Added e‑mail header / footer theme to question and answer notification
- Added default 'Answered by' field in system configuration
- Fixed issue where product link in notification e‑mail didn't work when 'Add store code to URLs' is enabled in multi-store config
- 1.5.0
- Ask a question link is now displayed as a button
- All inputs now have the input-text css class, which is used in many themes including the RWD theme
- 1.4.0
- New system config option which allows enabling / disabling private questions
- Fix for issue where the total questions count was incorrect when there were multiple pages of questions
- 1.3.1
- Code improvements for Magento Marketplace
- Small admin improvement
- 1.3.0
- Added reCaptcha to front-end product question form
- Removed questions block from product review page
Show 13 older releases
- 1.2.3
- Added out of the box support for Ultimo / Infortis theme
- Added Magento template mailer support for custom mailer extensions like Mandrill
- 1.2.2
- Fixed bug related to deleting multiple questions at once in the back-end
- Fixed empty product question submission bug
- Fixed e‑mail notification sending issue
- Fixed permissions ACL issue
- Fixed issue regarding back button in admin interface
- 1.2.1
- Template variables now parsed in front-end questions and answers
- Fixed minor CSS styling issue related to product questions widget
- 1.2.0
- Added front-end product question sort order option
- Set default back-end product question sort order to descending by date
- Set reply to question recipient to customer e‑mail address
- Fixed CSS and thumbs display issue on subsequent product question pages
- Made upvote and downvote numbers clickable as well
- Moved CSS and JS to layout XML
- Removed URLs from JS so Google doesn’t try to crawl
- Fixed compatibility issue with older PhP versions
- Added German translation support
- 1.1.3
Made compatible with SUPEE-6788
- 1.1.2
Fixed headers already sent bug (in case of incorrect default server charset)
- 1.1.1
Completely moved ACL and menu section to adminhtml.xml
- 1.1.0
- Added Product Question tab to back-end and front-end customer account
- Added pre-filled name and e‑mail to front-end Product Question panel for logged in customers
- 1.0.5
Small bug fix
- 1.0.4
Minor changes to question mail system configuration
- 1.0.3
- Added material front-end design
- Added product questions widget
- Added private question check-box to front-end form
- Added question rating functionality (up-vote & down-vote)
- Added WYIWYG editor in admin interface
- 1.0.1
- Changed tab functionality
- Added language CSV
- 1.0.0
First release of Magento Product Questions extension by Plugin Company.
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